Shipping rates and delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. Please note that your order may be delivered in one shipment or more at different timings based on the fulfillment location. 

Order Amount 

Standard Shipping (Within 48 Hours) 

0 KWD - 349.99 AED 

18.00 AED

350.000 AED +  

Free Shipping 

 

Shipment Confirmation 

You will receive an order confirmation email with all the information related to your order.

Returns & Refunds

We make every effort to describe and display every product as realistically as possible. We also understand that sometimes items you receive are not quite as you expected, and therefore we are proud to offer you 14 days from date of invoice within United Arab Emirates, to change your mind on any of your purchases from this website to be exchanged or refunded as a credit note from any of our stores near to you.

To qualify for this, the item(s) must be unworn and in the same condition in which they were received. Items must be returned with all the original box, instructions, guarantee and all extras.

When we receive the item, our returns department confirm that everything is present and in it’s in original condition to ensure its eligibility for refund. We process refunds as quickly as possible, and you will receive the refund as credit note

How to return?

It's really simple to return an item to us here at “ae.ontime.com”, and it is for free! All you need to do is call our Customer Service and they will help you set it up.

If you have any questions or concerns, please contact us

Email Address: help@cs.alyasra.com

Call center: +971 042147999